Returns Policy

 

1. Eligibility for Refund

As a new independent retailer, orders can be returned within 14 days,

However to this strongly recommend checking the size chart against similar clothes you have before ordering, so can roughly estimate 

2. Process for Returns

To initiate a return, please contact us via our email (info@fatmooch.co.uk) with your order number and the reason for refund.

Once your return is approved, we will provide instructions on how to send back your items.

3. Shipping for Returns

Customers will be responsible for paying the shipping costs for returning their item(s). We recommend using a trackable shipping service for extra assurance that we will receive your returned item.

4. Refunds

Once your return is received and inspected, your refund will be processed by Fat Mooch immediately. This credit will automatically be applied to your original method of payment within a number of days.

5. Contact Us

For more information about our Returns Policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at fatmoochsuppliers@gmail.com